FAQ
Frequently Asked Questions
Do we have a physical store?
No we don't. Currently Touch Me TT operates as a fully online store offering pick ups in Sangre Grande and deliveries.
Do we offer warranty?
Yes, we do! All our items come with a 7-day warranty that covers manufacturing defects. Please note, we do not offer refunds or exchanges due to personal preference or change of mind.
However, if there is a defect with your item, we’ll be happy to offer a refund or exchange. For exchanges, customers will be responsible for the delivery fee, as we ship through a courier service. This payment goes directly to the driver and not to us.
Do we offer wholesale?
Yes, we do offer wholesale items. However, please note that they are not always readily in stock. You're welcome to place a booking, and we’ll have the items ready for you within approximately 2 weeks.